1.1. (Right of withdrawal)
As a consumer, the customer has a statutory right of withdrawal when concluding a distance selling transaction, about which we will inform you below in accordance with the statutory model. The exceptions to the right of withdrawal are regulated in paragraph 2. A sample withdrawal form can be found in paragraph 4.
Right of withdrawal:
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of cancellation, you must inform us (Clean Beauty Vertriebs GmbH & co KG, address see imprint) by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to cancel this contract, to inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have to send back or hand over the goods to Clean Beauty Vertriebs GmbH & co KG (address see imprint) immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value can be traced back to you on an inspection of the quality, properties and functionality of the goods that is not necessary.
End of revocation
1.2 (exclusion of the right of withdrawal)
The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if the seal has been removed after delivery.
The modalities mentioned in this section “Returns” are not a prerequisite for the effective exercise of the right of withdrawal.
Before returning the goods, customers are asked to report the return to the seller [Clean Beauty Vertriebs GmbH & co KG, address see imprint] in order to announce the return. In this way, they enable the seller to assign the products as quickly as possible.
Customers are asked to send the goods back to the seller as a prepaid package and to keep the delivery receipt.
Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer's possession, another suitable packaging should be used in order to ensure adequate protection against transport damage and to avoid any claims for damages due to damage resulting from inadequate packaging.
1.4 (sample withdrawal form)
If you want to cancel the contract, please fill out this form and send it back.
- To Clean Beauty Vertriebs GmbH & co KG, firstname.lastname@example.org
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is communicated on paper)
(*) Delete where inapplicable.